Dispatch & Delivery Times
We aim to dispatch most items approximately 48 hours from authorization of payment, all products will be shipped via a traceable method and you will receive an email with tracking information once the package has been dispatched.
All shipments will be sent from our UK distribution center and are sent via Royal Mail. Shipping rates are defined for the following destinations: UK, Europe, USA and Rest of the World. The customer will be responble for all duties, customs/brokerage fees, and taxes. Such as but not limited to GST, and VAT for shipments destined outside of the USA, and UK.
Please allow 4 weeks from the order date for custom orders and giclee prints.
If you have any questions about your order, please contact us uk@nicolastrudgian.com.
Transactions
Transactions are processed in £ Sterling. USD $ prices on this site are for guidance purposes only.
The transaction name appearing on the cardholders statement is www.nicolastrudgian.com.
Damaged Goods
In the unlikely event that an item gets damaged during shipping/delivery we will be happy to replace it for you if an appropriate replacement exists, otherwise a full refund will be made. Contact us within 7 days of delivery to report damaged goods. Damaged goods must be returned in the original packaging within 14 days of receipt using a traceable method at your cost, we will cover the cost of re-shipping the replacement item to you. Goods which are subsequently damaged after receipt, will not be replaced.
Refunds & Returns
Your 100% satisfaction is important to us at www.nicolastrudgian.com, if you wish to return a product please contact us for information. All items returned must be in perfect re-saleable condition, shipped using a traceable method at your cost and returned to us within 14 days of original order. Special order items such as remarques and giclees are non-returnable as they as are custom made.
A full refund of the amount paid for the item will be made in the currency that you paid for the order.
Copyright & Trademarks
© Copyright, 2010-2022. The content of this site is protected by United States, UK and international copyright, trademark and/or other laws. All Rights Reserved. This web site and all content is the sole property of Nicolas Trudgian Ltd and/or the respective owners of specific content provided or contributed to this site. Designated photographs, trademarks and brands are the property of their respective owners. Reproduction or redistribution of any materials, graphic elements and/or photographs without written consent from Nicolas Trudgian Ltd and/or www.nicolastrudgian.com is strictly prohibited.
Disclaimer
Nicolas Trudgian Ltd is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Nicolas Trudgian Ltd disclaims all such representations and warranties, whether express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose. In additioni, Nicolas Trudgian Ltd does not represent or warrant that the information accessible via this site is accurate, complete or current.
Your use of this site constitutes your agreement to the terms & conditions stated above and on this page as it pertains to www.nicolastrudgian.com.